Frequently Asked Questions,Frequently Asked Questions

Frequently asked questions

Where can I buy Midea product/s?

Visit and check Midea products at the official retail stores near you: Abenson, Western Appliances, Robinsons Appliances, SM Appliance Center, All Home, Wilcon Depot, Home Depot, Savers Appliances & Conceptrade Industries Corporation.

You can also visit and buy from our website via https://shop-mideaphilippines.com/ or shop via LazMall https://bit.ly/ShopAtMideaLazmall and Shopee Mall https://shopee.ph/mideaphilippines

Do you have a product page?

Visit our website for our product listings at https://shop-mideaphilippines.com/

How can I place bulk orders or commercial purchases?

Direct your application/intent to our Business Development Team at agbaloja@ccac.com.ph , and they will assist you.

How can I inquire about repair services for my Midea appliance?

For inquiries concerning repairs, parts & accessories, troubleshooting, technical assistance, product check-ups, cleaning services, locating the nearest service centers within your vicinity, or other service-related requirements, you may do the following:

• Contact the Customer Care Department at #8863-5555 open 24/7
• Send an email to customercare@concepcion.com.ph

How can I avail my warranty?

Register your Midea Home Appliance/s in 3 Easy Steps:

1. Visit https://www.midea.com/ph/support/product-registration to start your product warranty registration.
2. Fill in your personal details including date of purchase and purchase location. Also provide the product model and serial number.
3. Click Submit. Your product is now covered by Midea Philippines' warranty policy.

For more information on how you can avail and/or register your product warranty, you can send an email to customercare@concepcion.ph or contact our Nationwide Customer Care Hotline at #8863-5555, which is open 24/7.

Where can I send sponsorship and/or partnership requests?

Send your proposal/s or intent to Lorelei Acop at lorelei.acop@midea.com.ph and Yanie Dominguez at Yanie.dominguez@midea.com.ph .

How can I place bulk orders for business purposes?

For business inquiries, request for dealership application, and service center accreditation, you may send an email to our Aftersales Team at menandro.celestial@midea.com.ph.

How can we send our dealership application or service center accreditation request?

For business inquiries, request for dealership application, and service center accreditation, send an email to our Aftersales Team at menandro.celestial@midea.com.ph .

How can I apply for Dealer-Installer Accreditation?

For business inquiries, request for dealership application, and service center accreditation, you may send an email to Ariel Hidalgo at ariel.hidalgo@midea.com.ph .